Most partners sell the licence. We own the outcome.
Implementation, development, training and support all sit with the same Kuala Lumpur team — so nobody hands your project to a subcontractor at go-live.
10+ yearsAcumatica Gold Certified PartnerIn-house delivery
Four things that change how a project goes
Not positioning — four operating choices you can check against any other quote on your desk.
Implementation, development, training and support all sit with the same Kuala Lumpur team.
See who would run your projectExperienced
For over a decade, delivering Microsoft Dynamics project deployments for Malaysian businesses — long enough to have seen your edge case before.
Certified
Certified specialists across the Microsoft stack, and an Acumatica Gold Certified Partner. The certification belongs to the person on your project.
Independent
We recommend the platform that fits and say so when neither does — the reason clients cite our independence when they explain why they stayed.
Present after go-live
Support is a named team in your timezone, not a ticket queue that inherits your system without context.
Awansoft against a typical reseller
Written generically — this is the pattern we are asked to fix, not a claim about any named company.
Who runs the implementation
Our own certified consultants, named in the project plan.
A subcontracted delivery partner introduced after the licence is signed.
Where the consultants sit
Kuala Lumpur — on site when the cutover needs a person in the room.
Offshore delivery centre, coordinated by email across timezones.
Support after go-live
The same team, with a named consultant and agreed response windows.
Handed to a general ticket queue with no continuity of context.
Platform choice
The platform that fits — we will say when Dynamics or Acumatica is wrong.
The platform on the reseller's quota for the quarter.
Training
Role-based training on your configuration, claimable through HRD Corp.
Generic product training on a demo database.
Licensing at renewal
Reviewed against actual usage before renewal, user types adjusted.
Auto-renewed at last year's count, unused seats included.
Where those differences show up
Discovery workshops
Sitting with finance and operations to map how the business actually runs, not how the manual says it should.
Configuration
Building the chart of accounts, item setup, warehouse flows and approvals in the platform.
Data migration
Cleaning and loading masters and balances, then reconciling them against the legacy system.
UAT and training
Running key users through their own scripts on their own data until they can teach it themselves.
Go-live and hypercare
On site for cutover, then close beside the team through the first month-end.
Years behind us, clients still with us
- 0+
- Years Experience
- 0%
- Client Retention
Average platform experience across the senior consulting bench.
Customers who stay with the team that implemented their system.
What our clients say about working with Awansoft
Every engagement below was delivered by our team in Kuala Lumpur — implementation, training and ongoing support.
CRMAwansoft is unique in that they offer both a deep understanding of Microsoft Dynamics CRM and our business needs along with ongoing support after the project implementation. Their independence ensures that they offer the best combination of services to their customers, even if the services come from more than one partner. We have found their people to be unfailingly professional, competent and a pleasure to do business with.
Farid Rahman
Managing Director, ALH Industries
Manufacturing · Microsoft Dynamics CRM
Quoted text is supplied by the client. Project notes are factual summaries of Awansoft engagements. Portraits and names shown alongside are representative demo imagery, not client-supplied photography.
Check any of it yourself
Objections worth raising
The questions we would ask if we were shortlisting a partner.
Fixed-fee by phase after a paid discovery, so the number you approve is the number you pay. Licensing is quoted separately and never bundled to hide margin.
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- 10+Years Experience
- 100+Projects Implemented
- 30+Team Members
