The businesses that stayed with us
Manufacturers, distributors and service companies across Malaysia running Microsoft Dynamics and Acumatica with Awansoft.
BUILT ON THE MICROSOFT & ACUMATICA STACK
- Microsoft
- Dynamics 365
- Dynamics NAV
- Acumatica Cloud ERP
- Power BI
- Microsoft Azure
- Power Platform
- Inspire HCM
Real stories from our valued clients
Our success is measured by the success of our clients. Every engagement below was signed off by the people who use the system daily — finance managers, IT officers, operations heads.
Each story records what the business was struggling with, what we implemented, and what changed afterwards. Filter by industry or platform to find one that resembles your operation.
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- Projects Implemented
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- Client Retention
Implementations, upgrades and migrations delivered in-house.
Customers who stay with us after go-live, year on year.
Hear it from the people who use the system
Three engagements in full: what the business was dealing with, what we implemented, and what changed.
Aaron Lee
Director · Abers Resources Sdn Bhd
Dynamics 365 Business Central · Engineering & Services
ABERS repairs, refurbishes and maintains harbour handling equipment for major ports in Malaysia and the region, with a dedicated team serving power plant and oil & gas sites.
Business challenges
- Standalone accounting software with limited functionality
- No collaboration between departments
Solutions implemented
- Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
- Full finance module with workflows, approvals and softcopy documents
Outcomes
- Access to information anytime, anywhere, including on mobile
- Business intelligence dashboards for management
- Manual work minimised across the finance cycle
Chi Yong
Operations · Global Analytics Alliance Sdn Bhd
Microsoft 365 · Professional Services
An alliance of professional firms using current finance and accounting technology to support businesses in their pursuit of financial health, growth and sustainability.
Business challenges
- Needed better productivity for collaborative work across firms
Solutions implemented
- Microsoft 365 Business Basic (formerly Office 365 Business Essentials)
Outcomes
- Easier collaboration and remote working
- Quick, simple file storage and sharing
- Defence against advanced email threats
William See
Financial Controller · TF Value-Mart Sdn Bhd
Dynamics 365 Business Central · Retail
A hypermarket group founded in 1998 in Bentong, Pahang, now operating dozens of stores across Pahang, Perak, Kedah, Johor, Negeri Sembilan, Penang, Selangor and Kelantan.
Business challenges
- Needed an open-architecture ERP able to integrate with third-party proprietary software
Solutions implemented
- Dynamics 365 Business Central ERP across the store network
- Integration with point of sale and the HR system
Outcomes
- Data integrity and analytics from store sales to head office
- Less manual reconciliation of sales, inventory and purchases
- Business intelligence supporting decisions at group level
Feedback from clients across industries
Filter the wall by industry or platform to find an operation shaped like yours.
Aaron Lee
Director · Abers Resources Sdn Bhd
Dynamics 365 Business Central · Engineering & Services
ABERS repairs, refurbishes and maintains harbour handling equipment for major ports in Malaysia and the region, with a dedicated team serving power plant and oil & gas sites.
Business challenges
- Standalone accounting software with limited functionality
- No collaboration between departments
Solutions implemented
- Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
- Full finance module with workflows, approvals and softcopy documents
Outcomes
- Access to information anytime, anywhere, including on mobile
- Business intelligence dashboards for management
- Manual work minimised across the finance cycle
Chi Yong
Operations · Global Analytics Alliance Sdn Bhd
Microsoft 365 · Professional Services
An alliance of professional firms using current finance and accounting technology to support businesses in their pursuit of financial health, growth and sustainability.
Business challenges
- Needed better productivity for collaborative work across firms
Solutions implemented
- Microsoft 365 Business Basic (formerly Office 365 Business Essentials)
Outcomes
- Easier collaboration and remote working
- Quick, simple file storage and sharing
- Defence against advanced email threats
William See
Financial Controller · TF Value-Mart Sdn Bhd
Dynamics 365 Business Central · Retail
A hypermarket group founded in 1998 in Bentong, Pahang, now operating dozens of stores across Pahang, Perak, Kedah, Johor, Negeri Sembilan, Penang, Selangor and Kelantan.
Business challenges
- Needed an open-architecture ERP able to integrate with third-party proprietary software
Solutions implemented
- Dynamics 365 Business Central ERP across the store network
- Integration with point of sale and the HR system
Outcomes
- Data integrity and analytics from store sales to head office
- Less manual reconciliation of sales, inventory and purchases
- Business intelligence supporting decisions at group level
Han Lee
Tech Consultant · Cheerful Marketing Sdn Bhd
Dynamics 365 Business Central · Trading and Distribution
A distributor of beauty brands serving aestheticians and beauty professionals across the region.
Business challenges
- Standalone accounting software that could not scale with growth
Solutions implemented
- Dynamics 365 Business Central with full finance and distribution modules
- Cloud hosting on Microsoft Azure
Outcomes
- Real-time integration with point of sale for better decisions
- Cloud hosting with improved security and cost efficiency
Wong Chew Seng
Senior Manager, IT · Eastern Decorator Global HQ
Dynamics 365 Business Central · Manufacturing
One of the largest home textile makers in Southeast Asia, headquartered in Ipoh with subsidiaries across Malaysia, Singapore, Thailand, Vietnam, Indonesia and Cambodia.
Business challenges
- Manual processes across siloed applications with limited integration points
Solutions implemented
- Dynamics 365 Business Central with subsequent upgrades
- Regional deployments for Malaysia and Singapore
Outcomes
- Real-time integration with point of sale and warehouse management
- Better collaboration between group companies through approvals and workflows
- Tighter control with field-level security
AC Tan
General Administration Division Head · JVCKENWOOD Electronics Malaysia Sdn Bhd
Dynamics 365 Business Central · Manufacturing
The Malaysian arm of JVCKENWOOD Corporation, formed from the merger of Victor Company of Japan, Kenwood Corporation and J&K Car Electronics.
Business challenges
- Needed an open-architecture ERP that integrates with proprietary software
Solutions implemented
- Dynamics 365 Business Central finance module
- Vendor management automation and EDI integration
Outcomes
- Integration with TOPS AP for raw material vendors
- Tooling integration that removes manual steps
- Automated email distribution of documents
Lim Mun Hian
Finance Manager · Johor Bahru Flour Mill Sdn Bhd
Dynamics 365 Business Central · Manufacturing
A subsidiary of FFM Berhad, one of the leading flour manufacturers and distributors in Malaysia, with plants in Johor Bahru and Prai.
Business challenges
- Standalone software that could not support the mill's expansion
Solutions implemented
- Dynamics 365 Business Central with finance, trading and distribution
- Field-level security across modules
Outcomes
- Better collaboration between departments through approvals and analytics
- Customisations that match how the mill actually operates
- Group consolidation for management control
Hairani Mohamed
Communications & IT Officer · Malaysian Palm Oil Certification Council
Microsoft 365 · Public & Non-profit
An independent non-profit established in 2014 to develop and operate the Malaysian Sustainable Palm Oil certification scheme.
Business challenges
- Required a better email engine with improved security
- Document sharing between team members
Solutions implemented
- Microsoft 365 Apps for Business (formerly Office 365 Business)
Outcomes
- Easier collaboration and remote working
- Simple, secure file storage and sharing
- Microsoft Teams for online meetings
Subashini Sathivel
Technology Management & Innovation · MS. READ (M) Sdn Bhd
Dynamics 365 Business Central · Retail
A Malaysian fashion brand founded in 1997, offering tailored-to-fit clothing for women sizes 12 to 24, with a presence in Singapore and Indonesia.
Business challenges
- Needed an open-architecture ERP able to integrate with proprietary software
Solutions implemented
- Dynamics 365 Business Central across retail and finance
- Integration with the existing point of sale estate
Outcomes
- One view of stock and sales across outlets and countries
- Less manual consolidation at month-end
What our clients say about working with Awansoft
Every engagement below was delivered by our team in Kuala Lumpur — implementation, training and ongoing support.
CRMAwansoft is unique in that they offer both a deep understanding of Microsoft Dynamics CRM and our business needs along with ongoing support after the project implementation. Their independence ensures that they offer the best combination of services to their customers, even if the services come from more than one partner. We have found their people to be unfailingly professional, competent and a pleasure to do business with.
Farid Rahman
Managing Director, ALH Industries
Manufacturing · Microsoft Dynamics CRM
Quoted text is supplied by the client. Project notes are factual summaries of Awansoft engagements. Portraits and names shown alongside are representative demo imagery, not client-supplied photography.
Where our clients operate
About our client stories
What buyers ask before requesting a reference call.
Where the customer has agreed, yes. Tell us the sector and platform you are evaluating and we will arrange a reference conversation with a comparable operation.
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Projects delivered and clients retained
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- Projects Implemented
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- Client Retention
Across manufacturing, distribution, retail, property and services.
Most of these accounts are multi-year relationships.
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Contact us today to discuss how our software solutions can help you achieve your business goals and drive digital transformation.
- 10+Years Experience
- 100+Projects Implemented
- 30+Team Members
